Shipping policy

 

Shipping Policy for Pro Athletes Direct

Thank you for choosing Pro Athletes Direct. Please review our shipping policy for information on how we handle digital and physical deliveries.

Digital Deliveries

All digital deliveries, including event tickets, confirmation emails, and any other digital products, will be sent prior to the event date. Please ensure that the email address provided at checkout is accurate and can receive emails from Pro Athletes Direct.

Physical Deliveries

Any physical items, such as merchandise or printed tickets, will be shipped to the address provided at checkout. It is the customer’s responsibility to ensure that the shipping address is correct and complete. We are not responsible for items shipped to incorrect addresses provided by the customer.

Shipping Charges

Shipping charges may apply for both digital and physical deliveries. Any applicable shipping fees will be calculated and displayed at checkout before you complete your purchase.

Delivery Timeframes

• Digital Deliveries: Typically sent immediately upon confirmation of payment, but may take up to 24 hours. Please contact us if you have not received your digital delivery within this timeframe.
• Physical Deliveries: The estimated delivery time for physical items will be provided at checkout. Delivery times may vary depending on your location and the shipping method chosen.

Tracking Information

For physical deliveries, tracking information will be provided via email once your order has been shipped. Please use the tracking number to monitor the status of your delivery.

International Shipping

At this time, we primarily ship within the United States. For international shipping inquiries, please contact our customer service team for assistance.